Welcome to Finpaynow Commercial Broker LLC ("the Company"). This Refund and Cancellation Policy outlines our procedures regarding refunds and cancellations for online payments. By using our services, you agree to comply with the terms outlined in this policy.
Refunds for services are generally not provided once the service has been initiated. Any refund requests will be considered on a case-by-case basis, and eligibility will be determined at the Company's discretion.
Once services have commenced, cancellations are generally not accepted. However, clients may contact us to discuss specific circumstances, and cancellations may be considered at the Company's discretion.
Refund requests for services, if deemed eligible, will be processed through the original payment method used during the transaction. Refunds may take 5 days to process.
Cancellation requests for ongoing services must be submitted in writing to the Company. The cancellation process, if approved, will be communicated to the client.
5.1. Change of Mind: - Refunds or cancellations will not be provided for brokerage services due to a change of mind.
5.2. Successful Transactions: - Fees paid for successful transactions are non-refundable, even in the event of subsequent cancellations or changes.
Application fees are non-refundable, irrespective of the outcome of the application or transaction.
If you have any questions or concerns regarding our Refund and Cancellation Policy for Online Payments, please contact our customer support at info@finpaynow.com
